Welcome to our online store! Germanex Imports Inc. and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Privacy: Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

Electronic communications: When you visit Germanex Imports Inc. or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Please refer to our Privacy Notice for further disclosure of this policy.

Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Germanex Imports Inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Germanex Imports Inc. and protected by U.S. and international copyright laws.

Trademarks: The Germanex Imports Inc. trademarks and trade dress may not be used in connection with any product or service that is not Germanex Imports Inc., in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Germanex Imports Inc. All other trademarks not owned by Germanex Imports Inc. or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Germanex Imports Inc. or its subsidiaries.

License and site access: Germanex Imports Inc. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Germanex Imports Inc. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Germanex Imports Inc.. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Germanex Imports Inc. and our associates without express written consent. You may not use any Meta tags or any other "hidden text" utilizing Germanex Imports Inc. name or trademarks without the express written consent of Germanex Imports Inc.. Any unauthorized use terminates the permission or license granted by Germanex Imports Inc.. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Germanex Imports Inc. so long as the link does not portray Germanex Imports Inc., its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Germanex Imports Inc. logo or other proprietary graphic or trademark as part of the link without express written permission.

Your membership account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Germanex Imports Inc. and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, comments, emails and other content: Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Germanex Imports Inc. reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Germanex Imports Inc. and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Germanex Imports, Inc. and its associates and sublicense the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Germanex Imports Inc. or its associates for all claims resulting from content you supply. Germanex Imports Inc. has the right but not the obligation to monitor and edit or remove any activity or content. Germanex Imports Inc. takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of loss: All items purchased from Germanex Imports Inc. are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product descriptions: Germanex Imports Inc. and its associates attempt to be as accurate as possible. However, Germanex Imports Inc. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Germanex Imports Inc. itself is not as described, your sole remedy is to return it in unused condition.

Applicable Law: By visiting Germanex Imports Inc., you agree that the laws of the state of Germanex Imports Inc., without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Germanex Imports Inc. or its associates.

Disputes: Any dispute relating in any way to your visit to Germanex Imports Inc. or to products you purchase through Germanex Imports Inc. shall be submitted to confidential arbitration in California, except that, to the extent you have in any manner violated or threatened to violate Germanex Imports Inc.’s intellectual property rights, Germanex Imports Inc. may seek injunctive or other appropriate relief in any state or federal court in the state of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification and severability: Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Germanex Imports Inc.. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY GERMANEX IMPORTS INC. ON AN "AS IS" AND "AS AVAILABLE" BASIS. GERMANEX IMPORTS INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GERMANEX IMPORTS INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GERMANEX IMPORTS INC. DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM GERMANEX IMPORTS INC. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GERMANEX IMPORTS INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Questions: Questions regarding our Terms Of Service, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu.

Our Return Policy is intended to provide direct support to the professional upholstery and installation community. Please read each section carefully.

Damages and Shortages: All shipments must be inspected at the time of delivery. Visible damages and package shortages must be noted on the Bill of Lading and the delivery driver must sign the Bill indicating acknowledgement of the damage/shortage. Claims for shipping damage/shortages not identified at the time of delivery will be denied.

Hidden damage and item shortages must be reported within 30 days of the invoice date. Claims submitted after 30 days will be denied.

Returnable Items/Restocking: Most of the items you purchase from us are returnable, subject to restrictions and restocking charges, although some are not. Items must be returned within 60 days of the Invoice date. All non-warranty returned items must be new and in the original unopened packaging. Items that have been installed, attempted to be installed or opened are not acceptable for return. All returnable items are subject to a 25% fee.

Make sure that you have the correct part number and color of the item before you place an order. Please note and understand that an incorrect color order is not a valid reason for a return. If you would like a color sample prior to ordering simply ask us and we will provide one, happily.

Non-Returnable Items:

-      Any cut roll goods such as carpet, vinyl, canvas

-      Less than a full hide of leather

-      Special order items

-      Items that are not original material and/or color

-      Discounted or clearance items

-      Individual seat components such as headrests, armrests, bottoms, backrests

Return Procedure:

[Note that items returned without a valid RMA# will be returned freight collect]

1. Call customer service to obtain an RMA# (Return Material Authorization Number). You will need one of the following: your PO #, the Invoice # or the Sales Order #. Issuing of an RMA # is not an automatic determination of warranty or eligibility for return, but simply a way to track the item.
2. Write the RMA # on the outside of the package in LARGE letters using a sharpie like pen.
3. If the item is a Non Warranty Return, call a courier service and send the item PREPAID to us.
4. If the item is a Warranty Return, will issue a call tag and UPS will pick up the item.
5. Once we receive the item, we will inspect the item to make a final determination on warranty or eligibility for return credit.

We take great pride in our products. We use original manufacturer quality materials and seasoned craftsmen to construct finished products that will enhance the functionality of your automobile and quite possibly improve its value.

Germanex Imports, Inc. offers a comprehensive warranty designed and intended to provide direct support to the professional upholstery and installation community as well as their clients and end users.

Tops: All Germanex Imports, Inc. tops carry a warranty against and defect to the materials or workmanship. All of our Tops have a Lifetime Warranty against delamination* of the bond between the window topping and the glass window. Our tops are guaranteed to fit the vehicle and be damage free on delivery. Certain components that support, adhere, or retain our tops are covered by specific warrantee that may vary in time, up to five years from the date of original purchase. In general glass window breakage is not covered under warranty.

Most other items: Seat covers, carpet kits, headliners and other interior components are warranted against defects in materials and workmanship for a period of one year.

If a warranty problem occurs, simply contact your selling dealer or installer and provide purchase details such as item number, purchase date and invoice number. The selling dealer or installer will contact our service department to have the claim verified.

* Delamination is a mode of failure for composite materials which is defined as the act of splitting or separating a laminate into layers.